Return policy

• All products are not refundable

• If there is a major defect of the product itself/the wrong style of delivery, please contact us (with photos) within 2 days after receipt to arrange a refund/exchange

• If you guess the size wrong , unsatisfactory style, color difference or artificial damage, it will not be returned

• Cannot cancel or change after payment and confirmation of order • If the product is out of stock during the pre order period, the full payment will be refunded as soon as possible. 

• A-Label Company Limited reserves the right of final interpretation of the return and exchange application    

 

 

Shipping

Ship within 7-14 working days after payment (Except Public holidays)

If you choose to pick up in store, please not that our physical shop in Sai Ying Pun opens every Sunday at 10am to 6pm. 

 

Notice 

• All photos taken in kind are based on the display or lighting. There may be slight chromatic aberration
• All sizes are measured by hand, there will be slight errors